What are the various types and roles in Mojo

You may setup your Mojo team for how it works for your business; the Mojo subscription rate scale is based on the number of users and features not the types of users you have.

This table breaks out the three different user access levels in Mojo:

Access Level

Permissions

Function

Data Access

Owner
(For single agent accounts, this will be the access level used used)

Access to all subscribed features and functionality including the following functionality for teams:

Multi-Agent Calendar
Multi-Agent Activities Summary
List Sharing
Manage Leadstore Purchases
Manage Dialing Lists/Groups

All Data

Super User

(Formerly Manager)

Owner permissions, except the following:

Access to Account Area:
Adding, Updating and Deleting Mojo Agents
Adding Mojo Voice numbers
Canceling Your Account
Changing Account Subscription Features
Manage Leadstore Purchases (Real Time FSBO Settings, Aged FSBO Leads, etc.)
Updating Account Credit Card
Viewing Payment History
Refer-A-Friend
Exporting Data
Routing Mojo Voice Numbers
Deleting Caller IDs

All Data

User

(Formerly Sales Rep)

Manager's permissions, except the following:

Deleting records
Deleting calling profiles
Assigning records to a List
Sharing Lists

All Data, except:

Lists, unless it is shared with the Sales Rep
Groups, unless it is assigned to their Manager

Lite User

(Formerly Dialing Rep)

Sales Rep’s permissions, except the following:

Deleting records
Deleting calling profiles
Assigning records to a List
Sharing Lists
Edit/Add/Delete Misc. Fields
Access to Reports
Access to Call Recordings
Required to have a calling profile assigned to be able to dial.

All Data, except:

Lists, unless it is shared with the Sales Rep

Groups, unless it is assigned to their Manager

Open in Mojo Support Hub