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Getting Started
Getting Started VideoGetting Started Video Legacy Design
Power Dialer
Caller ID ConfigurationVoicemail and Call Back Message ConfigurationPower Dialer ConfigurationUsing Power DialerCall Result DefinitionsUsing Calling ProfilesCall Me FeatureCall Recording FeatureCalling ScriptsWhat is Zone Guard?
How To Videos
Navigating Data/DialerHow to Creat SublistsHow to Login and use DialerHow to Create Email TemplatesSetting Up and Using Action PlansHow to setup and use Prospecting DashboardHow-to video: Using the Neighborhood Search
Adding Data/Leads
Importing Data - Tips and RequirementsHow to Import a Lead File
Data Management
Exporting List/Group DataImporting hyperlinks with your filesData Organization BasicsExporting Data
Action Plans
Action Plan OverviewCreating an Action Plan
Account Management
How to Cancel Your AccountAdding Agents
Lead Store
Neighborhood SearchSkip Tracer
Reports
Call Recording
Do Not Call
DNC Search by Name or NumberMoving a Contract to the DNC ListAdding a DNC Phone NumberRemoving a Contact from the DNC List
Integrations
Connecting to approved vendors (One Way Data Posting)Top Producer Mail ChimpConnecting Mojo to ZapierMojo Data Use Case and Unauthorized Use PreventionCRM Integration Features List Wise Agent Integration Manual Constant Contact Boomtown integration ManualCommissions INC (CINC) Integration ManualInfusionsoft Integration Manual API Nation Integration- Active CampaignAPI Nation Integration Brivity API Nation Integration - Chime API Nation Integration- Dubb API Nation Inetgration - Google ContactsAPI Nation Integration- Google Sheets API Nation Integration - High LevelAPI Nation Integration - iCloud/iPhoneAPI Nation Integration - KvCoreAPI Nation Integration - LeadConnectorAPI NAtion Integration - Lion DeskAPI Nation Integration - Mailbox PowerAPI Nation - MoxiworksAPI Nation Integration- OutlookAPI Nation Integration - Thanks.ioZapier - REI/kit CRMAPI Nation - KW Command Rain MakersAPI Nation - KW Command Agent
Troubleshooting
The Dialer is filtering out I purchased Mojo Expired data and no data is showing upTips for the best resultes using Skip Tracer
FAQ (Frequently Asked Questions)
What internet browsers is Mojo compatible with? What Kind of Phone can I use to call into Mojo with?What lead vendors can auto-post data to Mojo?What are the various types and roles in Mojo What file types can be imporeted into MojoWhat is the latency meter and what does it show? Can I put my account on hold? I am getting an error when importing a file, what do I do? What is the difference between a lists and groupsWhat ring count should I set the dialer for? Account and Agent Photo

Removing a Contact from the DNC List

Use the following procedure if you have added a contact to your Do Not Call (DNC) list by mistake:

  1. Click the Settings button located by clicking Menu on the bottom left of your Mojo. 
  2. Click the Data Management/DNC link on the left side of the screen, and then click on the DNC Scrubbing link on the left.
  3. Enter a phone number in the Search field to locate your record(s).
  4. Select a record (or records) and click the 3 dot menu on the top right of the display and select to Restore From DNC option.
  5. Select the OK button in the dialog box to confirm removal.

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